Terms of Use

Effective Date: November 2025

Website: events.hopehenley.co.za

Owned and operated by: Hope Family Church, Henley-on-Klip, South Africa

🟢 Plain English Summary

Welcome to Hope Events! This site helps you book and pay for events hosted or supported by Hope Family Church.

By using it, you agree to:

  • Use the platform responsibly and only for legitimate event participation.
  • Provide accurate information during registration and payments.
  • Keep your login details safe.
  • Respect that under 18s need parental permission to register.
  • Understand that all payments go through Yoco, and we don’t store your card details.
  • Accept that we may email you about events you register for.

If you disagree with these terms, please don’t use the site.

1. Acceptance of Terms

By accessing or using Hope Events, you agree to be bound by these Terms of Use and any policies referenced herein.

Hope Family Church ('we', 'our', or 'us') reserves the right to modify these terms at any time. Updated versions will be posted on this page with a new effective date.

2. Purpose of the Website

Hope Events is an online platform designed to:

• Allow users to view, register, and pay for events hosted or co-hosted by Hope Family Church.

• Manage event registration details, communication, and participation records.

The site may also provide updates, newsletters, or communication related to events.

3. User Accounts

You must create an account to register for certain events or access restricted features.

You are responsible for keeping your password secure.

Passwords are encrypted and not accessible to any staff member.

Users under the age of 18 must only register or create an account with the consent and supervision of a parent or guardian.

You agree to provide accurate, current, and complete information when creating your account.

4. Payments

Payments are processed securely through Yoco, a third-party payment processor.

Hope Family Church does not store or process credit card information.

Payment confirmations and receipts are issued electronically.

All prices are listed in South African Rand (ZAR) unless stated otherwise.

Refunds, where applicable, will follow the refund policy communicated per event.

5. Acceptable Use

You agree not to:

• Use the website for any unlawful or fraudulent purpose.

• Impersonate another person or misrepresent your identity.

• Interfere with or disrupt the operation of the site.

• Attempt to gain unauthorised access to our systems.

6. Communication

By registering, you consent to receive emails or SMS messages related to your registrations, payments, or upcoming events.

You may unsubscribe from general updates, but some communications (e.g. payment confirmations) are mandatory.

7. Intellectual Property

All content on the Hope Events platform, including text, graphics, and logos, is owned by Hope Family Church unless otherwise stated.

You may not copy, modify, or distribute any content without written permission.

8. Limitation of Liability

Hope Family Church provides this platform on an 'as is' basis. We make no guarantees regarding uninterrupted access or error-free performance.

We are not liable for any loss or damages arising from:

• Event cancellations or schedule changes;

• Technical failures; or

• Misuse of the platform.

9. Termination of Access

We may suspend or terminate access to your account if we believe you have violated these Terms of Use or engaged in behaviour harmful to others or the church.

10. Governing Law

These Terms of Use are governed by the laws of the Republic of South Africa.

11. Contact

For questions or concerns about these Terms, contact:

📧 admin@hopehenley.co.za